REFERENCES & TESTIMONIALS

Because of our first rate quality of care and unique care philosophy, we receive almost all of our placements through referrals and word of mouth. The positive feedback we receive from families, social workers, and our community has been instrumental in our success.

"I just wanted to let you know how much I appreciate the care and love afforded my mom over the last two weeks. Jackie, Ruby, Andre and Tara were all truly amazing in their warmth, concern, and effort on Mom’s behalf. Jackie even came to the emergency room on her night off, while Andre and Tara both stayed late! Your success in finding such quality people has my gratitude and respect."

— Daughter

"My mother Dotty moved into the Glendora house on Friday night. Betsy, I, and the rest of the family are very pleased with all of the efforts that your caring staff has made to smooth this traumatic transition. Stella, Vickie and Jennifer have been very kind and appropriate in their response when Dotty has become very fearful and confused about where she is and why her family is not with her. They have treated the family as valued additional caregivers and have approached these first days with a calmness and flexibility that increases our confidence that we have made a very good choice for mother. We have every reason to hope that Dotty will become as comfortable as her disease will allow in her new home. I was very pleased to hear her tell me this morning that, "I’m going to be all right - so far everything is pleasant."

— Daughter

"Thank you many times over for recommending AVALON Residential Care Homes for my mother, Josephine. Before moving in June 2003 to the AVALON home on Quarterway, she lived in two nursing homes that were well regarded in our community. I was shocked at the care, or rather the lack of care, in the dementia units and found it necessary to remove her from the nursing homes.

There are many things to consider when looking for a placement for someone with Alzheimer’s, but in my experience the most crucial aspect is the resident to caregiver ratio. AVALON’S staff to resident ratio is exceptional. The unquantifiable aspect that AVALON offers is compassionate caregivers who want to be at AVALON and who treat the residents with kindness and dignity.

To have a loved one with Alzheimer’s is to be faced with the daunting task of finding care for someone who is vulnerable and cannot tell you how they feel, what they need, or how they are being treated. Since my mother has lived at AVALON I have had peace of mind for the first time since Alzheimer’s began to exact its terrible price from my mother’s life. Thank you for your part in making our lives better."

— Daughter

 

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